Privacy Policy
Last Updated: January 31, 2026
PathForward ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Information We Collect
We collect information that you provide directly to us:
- Account Information: When you create an account, we collect your email address and password (encrypted).
- Profile Information: Your name, career goals, current role, target role, and professional preferences.
- Usage Data: Information about how you interact with the app, including completed tasks, progress data, and session history.
- Google Sign-In: If you choose to sign in with Google, we receive your name, email address, and profile picture from Google.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your account
- Generate personalized career transition roadmaps and recommendations
- Send you notifications about your progress and reminders
- Process subscription payments through our payment processor
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
Data Storage and Security
Your data is stored securely using industry-standard encryption:
- Account data is stored in Firebase Authentication (Google Cloud)
- Profile and progress data is stored locally on your device
- Subscription data is managed by RevenueCat
- All data transmission is encrypted using SSL/TLS
Third-Party Services
We use the following third-party services:
- Firebase (Google): For authentication and analytics
- RevenueCat: For subscription management
- Google Play Services: For app distribution and payments
- Anthropic (Claude AI): For AI-powered career recommendations
These services have their own privacy policies governing the use of your information.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
Children's Privacy
PathForward is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
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